Shipping and Delivery
At Premiumjerseyshop, we prioritize delivering your purchases swiftly and securely using top-tier shipping services.
Shipping Time
Total Delivery Time = Processing Time + Shipping Time
Delivery Phases
- Processing Time: This includes order verification, packaging, and other pre-shipment tasks. The time may vary based on your location and our processing speed.
- Shipping Time: Begins once processing is complete and depends on the shipping method chosen and your destination.
Our order cutoff time is set to Pacific Standard Time (GMT-08:00). Delivery may take longer during busy periods and promotional events.
We collaborate with USPS, UPS, FedEx, and DHL. The total delivery time is based on both processing and shipping durations.
Estimated Delivery Timeframes
| Product Type | Processing Time | Shipping Time | Total Delivery Time |
|---|---|---|---|
| Custom Sneakers & Shoes | 3-5 days | 7-14 days | 10-19 business days |
| Apparel | 3-5 days | 7-14 days | 10-19 business days |
We process orders from Monday to Friday, excluding federal holidays, based on Eastern Standard Time.
Shipping Costs
- Standard Shipping: $4.95
- Free Shipping for Orders Over $99
Tracking Your Package
A shipping confirmation email with a tracking number will be sent once your order is shipped. You can track your package directly on our website. If no tracking updates appear after 10 business days, reach out to us at [email protected].
Shipping Delays
If your order hasn’t arrived within 45 calendar days, contact us, and we’ll issue a full refund. We aim to assist with any delays and typically respond within 12 hours.
Undelivered Packages
If the tracking shows delivered but you cannot find your package, please check the delivery location carefully. Then, contact the shipping carrier. If the issue continues, email us at [email protected].
Incorrect Addresses
We cannot ensure delivery to incorrect or incomplete addresses. Be sure to double-check your shipping details at checkout and notify us right away if you notice any errors.
Duties & Taxes
Customers are responsible for duties, taxes, or fees charged by the destination country. Premiumjerseyshop is not liable for customs fees if:
- The package is refused by the recipient, or
- Delivery fails after several attempts.
We reserve the right to cancel orders at our discretion without guaranteeing a refund.
If you have any questions about our shipping policies, please contact [email protected].